Burnley General Hospital

Father in law should have had an appointment today at Burnley General outpatients but Royal Blackburn hospital cancelled the appointment and did not let him know. The staff have been mixed about it but only acted when I said that we're not leaving without an appointment. Staff don't seem to believe what we are saying. The pavements are uneven outside and caused pain when my father in law was being brought in by a wheelchair.

I think patients should be provided with tea or coffee. The parking is a big problem. If you are in and out of the hospital regularly, I don't think you should have to pay

Excellent experience

I attended for treatment at urgent care. The treatment was first class - I couldn't fault the staff or service I received. Polite and informative, caring and very considerate.