The purpose of an Enter and View visit is to collect evidence of what works well and what could be improved to make people’s experiences better. Healthwatch can use this evidence to make recommendations and inform changes both for individual services as well as system-wide.

Take a look below at our Enter and View reports. They’re full of useful information all about local services. 

Enter & View Reports 2023-24


Enter and View report for Over Wyre Medical Practice.

Published 27th September 2024.

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This report details the findings of our Enter and View visits at Burnley Group Practice GP where we spoke to patients and relatives using the service at the time, gained insight directly from staff and conducted observations of the environment.

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This report details the findings of our Enter and View visits at maternity services across Lancashire and South Cumbria where we spoke to patients and relatives using the service at the time, gained insight directly from staff and conducted observations of the environment.

Individual reports have been written for each service identifying aspects of good practice as well as recommendations or highlighted areas for improvements.

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Enter and view report for Stonebridge Surgery, Longridge

Published 30th August 2024.

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Enter and View report for Poplar House Surgery, Lytham St Annes.

Published 15th August 2024.

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Enter and View report for The Sands Care Home, Morecambe.

Published 5th August 2024.

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Enter and View report for Park Medical Practice, Preston.

Published 29th July 2024.

 

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Enter and View report for Royal Lancaster Infirmary Maternity Unit.

Published 17th July 2024.

 

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Enter and View report for Coppull Medical Practice, Chorley.

Published 1st July 2024.

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Enter and View report for Sharoe Green Antenatal Clinic, Preston.

Published 17th June 2024.

 

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Enter and View report for Preston Birth Centre, Preston.

Published 17th June 2024.

 

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Enter and View report for Preston Birth Centre, Preston.

Published 17th June 2024.

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Enter and View report for Holland House Surgery, Lytham.

Published 24h May 2024. 

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Enter and View report for Castle Medical Group, Clitheroe.

Published 10th May 2024. 

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Enter and View report for Dr Bisarya and Partner at the Sandy Lane Health Centre, Skelmersdale.

Published 23rd April 2024. 

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Enter & View revisit report for Parbold Surgery.

Published 8th April 2024.

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Enter & View report for Fleetwood Urgent Treatment Centre. 

Published 4th April 2024. 

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Enter & View report for Great Eccleston Health Centre, Preston. 

Published 2nd April 2024. 

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Enter & View report for Preston Healthport Diagnostic Centre, Preston. 

Published 19th March 2024.

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Enter & View report for St James Medical Centre, Rawtenstall.

Published 12th March 2024.

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Enter & View report for Colne Road Surgery, Burnley.

Published 7th March 2024.

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Enter & View report for Garstang Medical Practice, Garstang. 

Published 28th February 2024.

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Enter & View report for Roslea Surgery, Preston. 

Published 23rd February 2024.

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Enter & View revisit report for Caritas Care Day Service, Preston.

Published 21st February 2024.

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Enter & View report for Peel House Medical Practice, Accrington.

Published 16th February 2024.

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Enter & View report for The Knight Care Home, Lytham Saint Annes.

Published 8th February 2024.

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Enter & View report for Derby Day Centre, Ormskirk.

Published 30th January 2024.

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Enter & View report for Dalton Square Practice, Lancaster.

Published 12th January 2024.

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Enter & View report for Abbeyfield House, Clitheroe.

Published 11th January 2024.

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Enter & View report for Barchester – Sherwood Lodge Care Home, Preston.

Published 12th December 2023.

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Enter & View report for Ashton Manor Care Home, Lancaster.

Published 29th November 2023.

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Enter & View report for Great Harwood Medical Group

Published 19th October 2023.

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Enter & View report for Berkeley Village & Cuerden Grange

Published 17th October 2023.

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Enter & View report for Burnley and Pendle Disability Service.

Published 9th October 2023.

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Enter & View report for The Chorley Surgery, Chorley.

Published 20th September 2023.

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Enter & View report for Caritas Care day service, Preston.

Published 12th September 2023.

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Enter & View report for Hope House, Clayton-le-Moors.

Published 21st August 2023.

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Enter & View report for Millfields day service, Chorley.

Published 2nd August 2023.

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Enter & View report for Barrowford Surgery, Nelson.

Published 31st July 2023.

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Enter & View report for Parbold Surgery, Wigan.

Published 24th July 2023.

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Enter & View revisit report for Age UK Day Club, Ormskirk.

Published 3rd July 2023.

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Enter & View report for Abbey Wood Lodge, Ormskirk.

Published 12th June 2023.

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Summary report into GP Services in Lancashire.

Published 26th April 2023.

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Enter & View revisit report for Highfield Scheme, Great Harwood.

Published 19th April 2023.

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Enter & View revisit report for Enable U, Colne.

Published 5th April 2023.

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Enter & View report for Alexandra Nursing Home, Poulton-le-Fylde

Published 22nd March 2023.

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Enter & View report for Mountview Practice, Fleetwood.

Published 17th March 2023.

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Enter & View report for Douglas Bank Nursing Home, Wigan.

Published 16th March 2023.

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Enter & View report for Richmond Hill Practice, Colne.

Published 15th March 2023.

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Enter & View report for Pennine View Care Home, Accrington.

Published 10th March 2023.

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Enter & View report for Worden Medical Centre, Leyland.

Published 17th February 2023.

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Enter & View report for Dovehaven Grove Care Home, Preston.

Published 9th February 2023.

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Enter & View report for St Catherine’s Hospice, Preston.

Published 27th January 2023.

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Summary report into Day Services for Adults with Learning  Disabilities in Lancashire.

Published 24th January 2023.

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Enter & View report for Chestnut Grove Rest Home, Preston

Published 23rd January 2023.

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Enter & View report for Thursby Surgery, Burnley.

Published 11th January 2023.

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Enter & View Reports 2022


Enter & View report for Issa Medical Centre, Preston.

Published 19th December 2022.

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Enter & View report for Brookhaven Mental Health Rehabilitation and Recovery Service.

Published 15th December 2022.

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Enter & View report for Lancaster Medical Practice University Health Centre.

Published 7th December 2022.

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Enter & View report for Highfield Scheme Ltd, Day Service.

Published 25th November 2022.

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Enter & View report for Woodhill House, Morecambe.

Published 23rd November 2022.

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Enter & View report for 4ever Unique, Day Service.

Published 21st November 2022.

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Enter & View report for Domino Partnership Ltd, Day Service.

Published 10th November 2022.

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Enter & View report for Cornmill Nursing and Residential Home, Garstang.

Published 24th October 2022.

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Enter & View report for Windsor Road, Lytham St Annes.

Published 21st October 2022.

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Enter & View report for St John’s Hospice, Lancaster.

Published 10th October 2022.

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Enter & View report for Freshfields Enterprises.

Published 30th September 2022.

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Enter & View report for Age UK Lancashire: Day Club Ormskirk

Published 15th September 2022.

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Enter & View report for Age UK Lancashire: Day Club Lancaster

Published 14th September 2022.

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Enter & View report for Age UK Lancashire: Day Club Nelson

Published 7th September 2022.

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Enter & View report for Adam’s Activity Ark, Blackburn.

Published 24th August 2022.

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Enter & View report for Thornton House, Thornton-Cleveleys.

Published 22nd August 2022.

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Enter & View report for Enable U, Colne.

Published 16th August 2022.

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Enter & View report for Bridge Centre North West Ltd.

Published 4th August 2022.

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Enter & View report for Motiv8 Lancs, adult daycare service.

Published on 2nd August 2022

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Enter & View report for Rossendale Road, Burnley. 

Published on 4th July 2022. 

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Enter & View report for Ashmeade Residential Home, Burnley.

Published on 26th May 2022.

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Enter & View report for Brook House Residential Home, Burnley.

Published on 26th May 2022.

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Enter & View report for The Knowle Care Home, Preston.

Published on 12th May 2022.

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Enter & View report for Conifers Care Home, Thornton-Cleveleys.

Published on 12th May 2022.

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Enter & View report for Bowgreave Rise Home for Older People, Preston. 

Published on 12th May 2022.

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Enter & View report for Acorn Heights Care Home, Burnley. 

Published on 4th April 2022.

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Enter & View Reports 2021


Enter & View report for Dolphinlee House, Lancaster. 

Published on 25th November 2021.

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Enter & View report for Moor Park House, Preston.

Published on 23rd September 2021

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Enter & View Reports 2020


Enter & View report for Woodhill House

Published on 25th March 2020

Woodhill House

Enter & View report for Aaron Crest Care Home

Published on 18th March 2020

Brierfield House

Enter & View report for Aaron Crest Care Home

Published on 3rd February 2020

Aaron Crest Care Home

Enter & View report for Greenroyd Residential Home

Published on 26th February 2020

Greenroyd Residential Home

 

Enter & View report for The Glen Care Home

Published on 14th January 2020

The Glen Care Home

 

Enter & View report for Hillcroft Nursing Home

Published on 9th January 2020

Hillcroft Nursing Home

 


Enter & View Reports 2019


Enter & View report for The Thorns Retirement Home

Published on 19th November 2019

The Thorns

Enter & View report for The Thorns Retirement Home

Published on 12th November 2019

Eric Morecambe House

Enter & View report for Moorhead Rest Home in Accrington

Written on 1st October 2019 – Published on 21st October 2019

Moorhead-Rest-Home

Enter & View report for Abode Care Home in Poulton Le Fylde

Published on 16th October 2019

Abode

Healthwatch Lancashire gathered survey responses from service users at Lakeview Rest Homes to review their experience and gather insight.

Published on 8th October 2019

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Enter & View report for Mariners Court Residential Home in Lythan St Annes

Published 29th September 2019

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Enter & View report for Stella Matutina Residential Home in Lythan St Annes

Published 29th September 2019

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Enter & View report for report for Townley House Residential Home in Burnley

Published 28th August 2019

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Enter & View report for report for Coniston House in Chorley

Published 16th August 2019

Coniston-House

Enter & View report for report for Cuerden Grange in Bamber Bridge.

Published 5 August 2019

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Enter & View report for Croft House in Freckleton.

Published 18 July 2019

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Enter & View report for Bushell House in Goosnargh.

Published 25 June 2019

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Enter & View report for Haslingden Hall in Haslingden

Published 25 June 2019

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Enter & View report for Fleetwood Nursing Home in Fleetwood.

Published 20 June 2019

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Enter & View report for Greenways Rest Home in Bamber Bridge.

Published 17 May 2019

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Enter & View report for Margaret House Care Home in Burnley.

Published 30 April 2019

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Enter & View report for Woodside Home for Older People in Padiham.

Published 17 April 2019

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Enter & View report for The Croft care home in Whalley.

Published 15 April 2019

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Enter & View report for Woodlands Home for Older People in Accrington.

Published 11 April 2019

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Enter & View report for Heather Grange in Burnley.

Published 9 April 2019

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Enter & View report for Briercliffe Lodge in Barnoldswick.

Published 8 April 2019

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Enter & View report for Favordale Residential Home for Older People in Colne.

Published 4 April 2019

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Enter & View report for Albert House Care Home in Colne.

Published 11 March 2019

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Enter & View report for The Lindens Care Home in Haslingdon.

Published 1st March 2019

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Enter & View report for The Grove Care Home in Burnley.

Published 20 February 2019

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Enter & View report for Turfcoat Care Home in Rossendale.

Published 20 February 2019

Enter & View report for Elm House Care Home in Skelmersdale.

Published 7 February 2019

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Enter & View report for Croston Park Nursing and Residential Home in Preston.

Published 17 January 2019

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Enter & View report for Birch Green Care Home in Skelmersdale.

Published 8 January 2019

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Enter & View report for Craigneil Residential Home in Morecambe.

Published 7 January 2019

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Enter & View report for Cornmill Nursing and Residential Care Home in Preston.

Published 4 January 2019

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Enter & View report for Douglas Bank in Skelmersdale.

Published 3 January 2019

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Enter & View Reports 2018


Enter & View report for Moor Villa in Kirkham.

Published 18 December 2018

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Enter & View report for Alexandra Care Home in Poulton le Fylde.

Published 17 December 2018

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Enter & View report for Milbanke Home in Kirkham.

Published 4 December 2018

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Enter & View report for Willow Lodge Care Home in Ormskirk.

Published 21 November 2018.

Willow-Lodge-Care-Home-Ormskirk

Enter & View report for Freckleton Lodge Care Home in Preston.

Published 13 November 2018.

Freckleton-Lodge-Care-Home

Enter & View report for Adelphi Care Home in Chorley.

Published 13 November 2018.

Adelphi-Care-Home-Chorley

Enter & View Revisit Report for Peel Gardens Residential and Nursing Home in Colne.

Published 10 Oct 2018.

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Enter & View report for Pilling Nursing Home in Preston.

Published 19 Sept 2018.

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Enter & View Report for Glenthorne No 2 in Thornton Cleveleys.

Published 19 Sept 2018.

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Enter & View Report for Abraham House Care Home in Preston.

Published 22 Aug 2018

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Enter & View Report for Brookhaven Mental Health Rehabilitation and Recovery Service in Preston.

Published 15 Aug 2018

REPORT_2018_SOCIALCARE_BROOKHAVEN

Enter & View Report for Lostock Lodge Residential Care Home in Preston.

Published 26th July 2018

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Enter & View Report for Stafford House in Thornton Cleveleys.

Published 26th July 2018

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Enter & View Report for Banksfield Nursing Home in Preston.

Published 31st May 2018

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Enter & View Report for Altham Meadows, Morecambe.

Published 30th May 2018

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Enter & View Revisit Report for Riverside Care Centre, Sawley.

Published 23rd April 2018

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Enter & View Report for
White Ash Brook Care Home, Oswaldtwistle.

Published 11th April 2018

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Enter & View Report for
Chaseside Care Home, Lytham.

Published 9th April 2018

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Enter & View Report for
Eric Morecambe House, Morecambe.

Published 26th March 2018

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Enter & View Report for
Acorn Heights Care Home, Burnley.

Published 19th March 2018

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Enter & View Report for
Across The Bay Care Home, Morecambe.

Published 13th February 2018

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Enter & View Report for
Glenthorne No 2, Thornton Cleveleys.

Published 7th February 2018

REPORT_EV_GlenthorneNo2

Enter & View Report for
Cardinal Heenan House, Skelmersdale.

Published 22nd January 2018

REPORT_2018_EV_CardinalHeenan

Enter & View Report for
Swansea Terrace Care Home, Preston.

Published 5th January 2018

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Enter & View Revisit Report for Cravenside Home for
Older People, Barnoldswick.

Published 4th January 2018

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