The cost-of-living crisis is in full force and is affecting individuals throughout the country. This winter could be unprecedented in its challenges as the enduring cost-of-living crisis collides with a nationwide cold snap.

There is support out there and it is really important to reach out when you need it.

Available Support


The local authority has a number of avenues to support for families struggling in Lancashire, from a discount on the cost of energy to benefits and financial help.

To see Lancashire County Council’s full list of financial support click here

For some, the situation may be so acute that home is no longer a warm, safe space. If you need a welcoming space to stay safe during the cost-of-living crisis, warm banks are opening-up around the UK.

Find a warm bank near you here 

Lancashire County Council has opened-up its libraries as warm spaces during the cost-of-living crisis, they include:

Fulwood Library – 0300 123 6703

Ingol Library – 0300 123 6703

Savick Library – 0300 123 6703

Sharoe Green Library – 0300 123 6703

Preston Harris Library (Guild Hall) – 01772 905414

The University of Central Lancashire Student’s Union has compiled an extensive list of the foodbanks in the county. 

Find out more here

Citizens Advice can provide free and independent advice on a number of different issues from relationships and employment to debt and benefits.

Hyndburn: 0808 278 7975

Lancashire West (Chorley): 0808 278 7880

Rossendale: 0808 278 7975

Burnley: 01282 616750

Preston: 0300 330 1172

Ribble Valley: 0300 330 1182

Nelson: 01282 616750

Love Clitheroe’s Community Living Room project is running every weekday from 12pm to 3pm. Participating venues offer a free lunch, wifi and hot drinks.

Monday: Clitheroe Community Centre

Tuesday: Trinity Methodist Hub

Wednesday: Salvation Army Church

Thursdays: United Reformed Church

Friday: St James Church

Work clubs are ran by community organisations and provide free advice and support with CV writing, job searches, application forms and interview practice.

Monday: St Matthew’s Mission – 01772 446913

Tuesday: PUKAR – Disability Resource Centre – 01772 822700

Wednesday: Community Gateway Association – 0800 953 0213

Thursday: CAP Job Club – 07542 736095

Friday: Sahara Bilingual work club – 01772 702090

Friday: Intact – 01772 760760 

Friday: Preston Muslim Forum – 01772 889431

A number of avenues of support are available to those who are struggling to pay for their council tax.

Council Tax Support – 01772 906903

Exceptional Hardship – 01772 906903

Council Tax Energy Rebate – 01772 906902

Council Tax Discount – 01772 906902

Contact ctax@preston.gov.uk or benefits@preston.gov.uk to find out if you are eligible for council tax reductions, discounts or exemptions.

Improvements to make your home more energy efficient and sustainable can help to reduce your fuel bills.

To find out if you are eligible for grants to support with this click here or call: 0330 6061488.

If you know you’ll have to pay for a lot of NHS prescriptions, it may be cheaper to buy a prescription prepayment certificate (PPC) – effectively a prescription “season ticket”.

A PPC covers all your NHS prescriptions, including NHS dental prescriptions, no matter how many items you need.

You can apply for a PPC here 

Help in Preston is here to signpost you to the advice and services you need to help you live a better life.

Visit their cost of living support hub here