Welcome to Healthwatch Lancashire 

We are your local health and social care champion. From Chorley to Lancaster, and everywhere in between, we make sure NHS leaders and other decision makers hear your voice and use your feedback to improve care. 

Tell us your health and social care story.

About us

Our team

The Healthwatch Lancashire team are friendly and knowledgable. 

Meet the team

Our work

Healthwatch Lancashire is all about amplifying your experiences. 

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Our volunteers

Volunteers make a big difference within our local communities. 

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Listening to the voice of the public is essential in designing and shaping the NHS and social care services if we are to achieve better quality care for our nation.

Professor David Croisdale-Appleby, Chair of Healthwatch England

See our latest reports


This report has been produced by Healthwatch Together, who have engaged with individuals, carers and professionals involved in a section 42 safeguarding enquiry, to understand their experiences and whether they felt involved, supported and valued.

Findings were evaluated considering the Making Safeguarding Personal principles.

By Healthwatch Together
Project Reports

Healthwatch Lancashire heard an increased amount of feedback about mental health during 2022/23. Particularly, the long waiting lists people were experiencing when accessing mental health support. In response, ‘Waiting for Wellness’ was set up to explore people’s experiences of mental health in Lancashire. There was a particular focus on the waiting times of those accessing mental health support and whether people were aware of available services in Lancashire.

Feedback was also gathered from people who have not accessed support for their mental health, to investigate their reasons for this and whether they would know how to access support should they need it in the future. 

By Healthwatch Lancashire
Project Reports

In winter 2021, Healthwatch Together completed face to face engagements in Emergency Departments, Walk-in Centres and Urgent Treatment Centres to investigate patient experience and presentation. These findings were presented to Lancashire and South Cumbria Health and Care Partnership to assist them with emergency care winter planning. 

One year on, Healthwatch Together has revisited this project and further engaged with people in Emergency Departments, Walk-in Centres and Urgent Treatment Centres. Findings have been analysed to investigate whether the recommendations made in 2021 have been implemented and whether they have made an impact on patient experience and presentation. 

By Healthwatch Lancashire
Project Reports

Read our latest news

Maternity and Neonatal matters

February 23, 2024

Healthwatch Together (made up of Healthwatch Blackburn with Darwen, Healthwatch Blackpool, Healthwatch Cumberland, Healthwatch Lancashire and Healthwatch Westmorland and Furness) … Read more

Conducting an accessibility audit at St John’s Hospice

February 16, 2024

St John’s Hospice is located on Slyne Road, Lancaster and provides palliative care for patients with life shortening conditions,  both … Read more

New maternity and neonatal independent senior advocate for Lancashire and South Cumbria

January 29, 2024

Women and families in Lancashire and South Cumbria can now seek the support of an advocate if something has gone … Read more