Staying well this winter
Winter can be difficult for many. Healthwatch Lancashire is here to do what they do best; signposting and offering support to the local community. Whether you are looking for advice on how to stay healthy this winter, or you are looking for support for your mental health or cost of living. This page has a range of support which you may benefit from.
The below information includes support information along with top tips on how to stay well this winter.
Top tips to stay well:
- The NHS winter flu and Covid-19 vaccination programme provides vital protection to those most vulnerable. If you are eligible, you will receive an invite to receive your vaccinations and it is really important to come forward to keep yourself protected.
- If you feel unwell and are concerned about your symptoms but it is not life-threatening, contact NHS 111 before heading straight to A&E. But remember, 999 is still available for life-threatening emergencies.
- Over the festive period, pharmacy opening hours may not be the same. Remember to order and collect any medication before the pharmacy or GP closes for Christmas.
- Look out for vulnerable relatives, friends and neighbours.
Healthwatch England have further advice on staying well this winter. Find out more here.
North West Ambulance Service have developed a Winter Information booklet. Read here.
NHS have developed an information booklet for parents. Read more here.
Are you struggling with your mental health but not sure where you can get support? Visit our mental health support page which is packed with local support here
Cost of living
This winter might feel especially difficult due to the current cost of living. Visit our cost of living support page here for a range of support you could benefit from here.
Lancaster City Council have support for energy bills and staying warm
West Lancashire Borough Council have support for over the festive period.
Helplines over the festive period:
Age UK (England) – Information and support for older people.
Age UK’s English helpline is open 8am to 7pm, every day of the year.
Beat – Offers information and advice on eating disorders, and runs a supportive online community
Beat’s helplines are open 365 days a year from 1pm to 9pm during the week, and 5pm to 9pm on weekends and bank holidays.
Campaign Against Living Miserably (CALM) – Provides listening services, information and support for anyone who needs to talk, including a web chat.
CALM’s helpline and webchat are open from 5pm to midnight, every day of the year.
Combat Stress – Treatment and support for armed forces veterans who have mental health problems.
Combat Stress’s helpline is open 24 hours a day, every day of the year.
The Compassionate Friends – Provides support to bereaved families after the death of a child.
The Compassionate Friends helpline is open from 10am to 4pm, and 7pm to 10pm, every day of the year.
Cruse Bereavement Support – Information and support after a bereavement.
The Cruse helpline is open Monday to Friday, from 9:30am. The closing time varies per day, from 5pm to 8pm. You can check Cruse’s helplines page for more information about their opening hours.
LGBT Foundation – Advice, support and information for people identifying as LGBTQ+.
The LGBT Foundation helpline is open on weekdays 9am to 9pm and weekends 10am to 5:30pm.
Men’s Advice Line – Confidential advice and support for men who have experienced domestic violence and abuse by a current or ex-partner or family member.
The Men’s Advice Line is open Monday to Friday, 10am to 5pm.
MoneyHelper – Provides free and impartial money advice.
The MoneyHelper helpline is open Monday to Friday, 8am to 6pm. The helpline is closed on bank holidays.
The National Association for People Abused in Childhood (NAPAC) – Supports adult survivors of any form of childhood abuse. Offers a helpline, email support and local services.
The NAPAC helpline is open 10am to 9pm, Monday to Thursday. And 10am to 6pm on Fridays.
National Domestic Abuse Helpline – Free 24-hour helpline for women who have experienced domestic abuse and violence, with all female advisors. Also offers a live chat and can help to find refuge accommodation. Run by the domestic violence charity Refuge.
The National Domestic Abuse Helpline is open 24 hours a day, every day of the year. They also have a BSL helpline available Monday to Friday, 10am to 6pm. And a live webchat open Monday to Friday, 3pm to 10pm.
NHS 111 (England) – Non-emergency medical help and advice for people in England.
Samaritans – Samaritans are open 24/7 for anyone who needs to talk.
Shout – Confidential 24/7 text service offering support if you’re in crisis and need immediate help.
Shout are open 24 hours a day, every day of the year.
The Silver Line – Provides support, information, friendship and advice for anyone aged over 55 who may feel lonely or isolated.
The Silver Line is open 24 hours a day, every day of the year.
Stand Alone – Charity supporting adults who are estranged (not in contact) from their family.
Survivors of Bereavement by Suicide (SOBS) – Emotional and practical support and local groups for anyone bereaved or affected by suicide.
Switchboard – Listening services, information and support for lesbian, gay, bisexual and transgender people.
Switchboard’s helpline is open 10am to 10pm, every day of the year.
Tommy’s – Information and support for people affected by stillbirth, miscarriage and premature birth.
The Trussell Trust – Emergency food and support for people in need. Includes a searchable list of local foodbanks.
The Help through Hardship line is open Monday to Friday, 9am to 5pm. The helpline is closed on public holidays.