Latest Reports

Waiting for Wellness Phase 2: Exploring young people’s experiences of mental health and accessing mental health services in Lancashire

03/05/2024

This report details the findings of our project exploring young people’s experiences of mental health and accessing mental health support in Lancashire. This project follows on from our initial project which was published in October 2023 where we explored the experiences of Lancashire residents who had experience of waiting for support from mental health services. 

Feedback uncovered a series of barriers to accessing support, which for many, resulted in a decline in their mental health and feeling unsure of where to go for support. 

By Healthwatch Lancashire
Project Reports

Dare to Care: A training and volunteering pathway into the social care sector

19/01/2024

Dare to Care is a pilot pathway with the aim of developing an integrated volunteer project in health and social care. At all stages, the goals of the project were to strengthen and support the workforce in care homes, which currently face challenges in recruitment and retention, and to provide more support to people in receipt of care. 

By Healthwatch Lancashire
Project Reports

Safeguarding Voices: Making Safeguarding Personal

19/11/2023

This report has been produced by Healthwatch Together, who have engaged with individuals, carers and professionals involved in a section 42 safeguarding enquiry, to understand their experiences and whether they felt involved, supported and valued.

Findings were evaluated considering the Making Safeguarding Personal principles.

By Healthwatch Together
Project Reports

Waiting for Wellness: An investigation into people’s experiences and the accessibility of mental health services in Lancashire

02/10/2023

Healthwatch Lancashire heard an increased amount of feedback about mental health during 2022/23. Particularly, the long waiting lists people were experiencing when accessing mental health support. In response, ‘Waiting for Wellness’ was set up to explore people’s experiences of mental health in Lancashire. There was a particular focus on the waiting times of those accessing mental health support and whether people were aware of available services in Lancashire.

Feedback was also gathered from people who have not accessed support for their mental health, to investigate their reasons for this and whether they would know how to access support should they need it in the future. 

By Healthwatch Lancashire
Project Reports

‘Emergency Care’: One year review

10/08/2023

In winter 2021, Healthwatch Together completed face to face engagements in Emergency Departments, Walk-in Centres and Urgent Treatment Centres to investigate patient experience and presentation. These findings were presented to Lancashire and South Cumbria Health and Care Partnership to assist them with emergency care winter planning. 

One year on, Healthwatch Together has revisited this project and further engaged with people in Emergency Departments, Walk-in Centres and Urgent Treatment Centres. Findings have been analysed to investigate whether the recommendations made in 2021 have been implemented and whether they have made an impact on patient experience and presentation. 

By Healthwatch Lancashire
Project Reports

The Cost of Living Crisis: Effects of the crisis on the mental and physical health of Lancashire residents

05/05/2023

In response to the cost-of-living crisis, Healthwatch Lancashire set up an online survey to investigate the experiences of Lancashire residents. There was a particular focus on the effects of the crisis on physical and mental health.

By Healthwatch Lancashire
Project Reports

GP Enter and View: Summary Report

26/04/2023

A GP Enter and View project was undertaken to explore patient experiences of booking appointments and the care they receive. Staff feedback was also collected to explore what solutions that surgeries were employing to meet demand. 

By Healthwatch Lancashire
Project Reports

Day Services for Adults with Learning Disabilities: Summary Report

24/01/2023

An Enter and View project was undertaken focusing on Lancashire day services for adults with learning disabilities and other neurological disorders, in order to provide the experiences and views of those using day services funded by Lancashire County Council.

 

By Healthwatch Lancashire
Enter and View Project Reports

Voices of the seldom heard: Experiences of the Covid-19 Vaccination Programme

18/01/2023

The purpose of this project was to engage with seldom-heard communities and individuals, to gather their experiences of the Covid-19 vaccination programme, whether people chose to have the vaccination and factors which informed their decision.

By Healthwatch Together
Covid 19 Project Reports

‘Emergency Care’: patient insights and experience

24/06/2022

This report has been produced by Healthwatch Together, who have engaged with members of the public across Lancashire and South Cumbria to understand patient experience and presentation at Emergency Departments, Urgent Treatment Centres and Walk-In Centres.

The primary focus of this engagement was to support Lancashire and South Cumbria Health and Care Partnership with winter planning, messaging and communication.

By Healthwatch Together
Project Reports

Views on Community Pharmacy Services

20/06/2022

Healthwatch Together are working with colleagues from Public Health, NHS England, Blackpool Council, Blackburn with Darwen Borough Council and Lancashire County Council to hear about local peoples experiences of accessing community pharmacy services.

By Healthwatch Together
Project Reports
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Remote Consultation Experiences

05/07/2021

The Covid-19 pandemic has expedited a significant increase in the use of remote consultations in outpatient settings across the North West Coast. 

By Healthwatch Lancashire
Project Reports

Engaging with hospital outpatients regarding remote consultations

01/07/2021

In light of the Covid-19 pandemic, we understand the move to more remote and digital options happened at speed, with quick decisions being made in light of national guidance from NHS England.

By Healthwatch Lancashire
Project Reports

Healthwatch Lancashire Annual Report 2020/2021

30/06/2021

This Annual Report summarises our work over the past year and details how we’ve used your voice to make a difference to local health and care services.

By Healthwatch Lancashire
Annual Reports

An Overview of the Healthwatch Together Covid-19 Series

01/05/2021

Healthwatch Together quickly created a survey in response to the Covid-19 pandemic, with the aim of finding out how the people of Cumbria and Lancashire were coping during this difficult time.

By Healthwatch Lancashire
Project Reports

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