‘Emergency Care’: patient insights and experience
This report has been produced by Healthwatch Together, who have engaged with members of the public across Lancashire and South Cumbria to understand patient experience and presentation at Emergency Departments, Urgent Treatment Centres and Walk-In Centres.
The primary focus of this engagement was to support Lancashire and South Cumbria Health and Care Partnership with winter planning, messaging and communication.
Views on Community Pharmacy Services
Healthwatch Together are working with colleagues from Public Health, NHS England, Blackpool Council, Blackburn with Darwen Borough Council and Lancashire County Council to hear about local peoples experiences of accessing community pharmacy services.
Enter and View: Moor Park House, Preston
The Enter and View representatives made an announced visit on 23rd September 2021 and spoke to 16 residents, 13 staff members and 1 relative.
Remote Consultation Experiences
The Covid-19 pandemic has expedited a significant increase in the use of remote consultations in outpatient settings across the North West Coast.
Engaging with hospital outpatients regarding remote consultations
In light of the Covid-19 pandemic, we understand the move to more remote and digital options happened at speed, with quick decisions being made in light of national guidance from NHS England.
Healthwatch Lancashire Annual Report 2020/2021
This Annual Report summarises our work over the past year and details how we’ve used your voice to make a difference to local health and care services.
An Overview of the Healthwatch Together Covid-19 Series
Healthwatch Together quickly created a survey in response to the Covid-19 pandemic, with the aim of finding out how the people of Cumbria and Lancashire were coping during this difficult time.
Our Experience: Conversations with the Windrush Health Group
This report is based on conversations with the Windrush Health Group in Preston, a group of Black Caribbean men, aged 29-66 years.
Mental health and community services in Lancashire and South Cumbria
The Lancashire and South Cumbria NHS Foundation Trust (LSCFT) is currently working on updating its Clinical Strategy.
Narratives of Refugees in Lancashire
Healthwatch Lancashire wanted to gain insight into the lives of refugees, particularly during the COVID-19 pandemic.
Experiences of relatives of care home residents during the pandemic
This report focuses on the feedback given by 82 respondents to the survey for the relatives of residents in care homes. The responses came from 24 different care homes.
As I See It: Talking to care home managers – February 2021
In February 2020 Healthwatch Lancashire (HWL) undertook a qualitative and consultative project with the aim of finding out directly from Care Home managers’ perspective the issues that the local social care economy was experiencing.
Download Files:As I see it Talking to Care Home Managers February 2021
Annual Report 2019/2020
Our Annual Report summarises Healthwatch Lancashire’s achievements over the past year and details how we’ve used the public voice to make a difference to the health and social care services we all use.