Latest Reports

‘Emergency Care’: patient insights and experience

24/06/2022

This report has been produced by Healthwatch Together, who have engaged with members of the public across Lancashire and South Cumbria to understand patient experience and presentation at Emergency Departments, Urgent Treatment Centres and Walk-In Centres.

The primary focus of this engagement was to support Lancashire and South Cumbria Health and Care Partnership with winter planning, messaging and communication.

By Healthwatch Together

Views on Community Pharmacy Services

20/06/2022

Healthwatch Together are working with colleagues from Public Health, NHS England, Blackpool Council, Blackburn with Darwen Borough Council and Lancashire County Council to hear about local peoples experiences of accessing community pharmacy services.

By Healthwatch Together
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Enter and View: Moor Park House, Preston

23/09/2021

The Enter and View representatives made an announced visit on 23rd September 2021 and spoke to 16 residents, 13 staff members and 1 relative. 

By Healthwatch Lancashire
Enter and View
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Remote Consultation Experiences

05/07/2021

The Covid-19 pandemic has expedited a significant increase in the use of remote consultations in outpatient settings across the North West Coast. 

By Healthwatch Lancashire
Project Reports

Engaging with hospital outpatients regarding remote consultations

01/07/2021

In light of the Covid-19 pandemic, we understand the move to more remote and digital options happened at speed, with quick decisions being made in light of national guidance from NHS England.

By Healthwatch Lancashire
Project Reports

Healthwatch Lancashire Annual Report 2020/2021

30/06/2021

This Annual Report summarises our work over the past year and details how we’ve used your voice to make a difference to local health and care services.

By Healthwatch Lancashire
Annual Reports

An Overview of the Healthwatch Together Covid-19 Series

01/05/2021

Healthwatch Together quickly created a survey in response to the Covid-19 pandemic, with the aim of finding out how the people of Cumbria and Lancashire were coping during this difficult time.

By Healthwatch Lancashire
Project Reports

Our Experience: Conversations with the Windrush Health Group

01/04/2021

This report is based on conversations with the Windrush Health Group in Preston, a group of Black Caribbean men, aged 29-66 years. 

By Healthwatch Lancashire

Mental health and community services in Lancashire and South Cumbria

04/03/2021

The Lancashire and South Cumbria NHS Foundation Trust (LSCFT) is currently working on updating its Clinical Strategy.

By Healthwatch Lancashire
Project Reports

Narratives of Refugees in Lancashire

01/03/2021

Healthwatch Lancashire wanted to gain insight into the lives of refugees, particularly during the COVID-19 pandemic.

By Healthwatch Lancashire
Project Reports

Experiences of relatives of care home residents during the pandemic

01/03/2021

This report focuses on the feedback given by 82 respondents to the survey for the relatives of residents in care homes. The responses came from 24 different care homes. 

By Healthwatch Lancashire
Project Reports

As I See It: Talking to care home managers – February 2021

12/02/2021

In February 2020 Healthwatch Lancashire (HWL) undertook a qualitative and consultative project with the aim of finding out directly from Care Home managers’ perspective the issues that the local social care economy was experiencing.

By Healthwatch Lancashire
Project Reports

Annual Report 2019/2020

30/06/2020

Our Annual Report summarises Healthwatch Lancashire’s achievements over the past year and details how we’ve used the public voice to make a difference to the health and social care services we all use.

By Healthwatch Lancashire
Annual Reports
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Annual Report