Leave your Feedback


Reviews (250)

Good Service at the Rapid Eye Assessment

October 3, 2024
My daughter got referred to the rapid eye assessment after attending the opticians. Seen and all tests completed within an hour thankfully no problems found
Anonymous

They have been great with me

August 20, 2024
I struggle with my long term condition and they have referred me for different tests across the county in order to try and find out what is going on. I have had great communication from them about the issues and they are continuing to look at what is happening to me. Im just unsure where to go next as it feels like they are taking their time with the diagnosis and I want to know who to contact in order to get an update I have a number for the department but is there anywhere else I could go to for information?
Anonymous

cancer care is incredible

July 29, 2024
i had an operation at Chorley Hospital as i had breast cancer and had to have it removed. the specialist was incredible and the surgery was amazing. the nurses on the ward couldn't be more supportive and couldn't do enough for me. the care was impeccable. i also got a care package when i left the hospital and i found this absolutely incredible.
Anonymous

Travel difficulties

June 5, 2024
I've got an appointment next week at chorley hospital and before I've even got there im worried about parking and travel. I've been before and was unable to park so its really put me off parking. I've come here today to see where the nearest bus stop is to avoid driving there. its stress i don't need before I've even got to my appointment.
Anonymous

xray department concerns

April 5, 2024
I went with a relative to the Xray department at chorley hospital on Tuesday 2nd April about 11:20am and the reception team were very rude. my relative said hello I've been asked to come down for an Xray by my doctor and the receptionist snapped back and said 'you mean gp?' then proceeded to shout what's your name then told her to sit down. We sat down in the waiting area and witnessed a gentleman entering the room. He went to the reception desk and said he had an appointment. The receptionist was incredibly rude to him and shouted what's your name, he dropped his walking stick and the lady behind reception didnt seem to bother and proceeded to shout at the gentleman saying have you come to the right place. He stumbled to get his letter out of his pocket to hand to the lady. She responded with 'im not touching that, i wont touch that letter just hold it up so i can see it." The man held up the letter and she just kept shouting i cant see it hold it closer. the man was clearly distressed and this didnt help matters. She then said your in the wrong place its the next reception. He said oh im sorry ill go next door. He then tried to pick up his walking stick whilst the receptionist began shouting for the next person. But the next person couldn't get to reception as they were waiting for the man to get his walking stick. I feel this could have been an avoidable situation and i feel the receptionist shouldn't be speaking with patients in this manner.

Its a shame because the care my relative received from the staff doing the x-rays was amazing and they were very caring and helpful.
Anonymous

Wait times are very good

April 5, 2024
i went to chorley hospital to talk with my consultant about a knee replacement, they were lovely with me. I was also shocked that i was given an appointment 2 months later, with all the talk about referrals lately i expected to be waiting a year.
Anonymous

Very good care on rehabilitation ward

March 12, 2024
chorley rehabilitation ward are amazing, i cant fault them at all, my relative went in there and the care she received was incredible, nothing was too much and she was very well looked after.
Anonymous

Staff are excellent but waiting times long

Accident and emergency services
February 16, 2024
I attended the urgent care centre at 6:30 am and was the only one sat in the waiting room yet still had a 2 hour wait to see the doctor. Staff were excellent and the centre was very clean and tidy. Only got very basic information and had to look everything up online when I got home
Anonymous

Very good service

February 12, 2024
I had a referral to the hearing clinic at Chorley hospital and it was so fast, I got my appointment within two weeks, the staff were lovely and I got what I needed.
Anonymous

A&E wait times

Accident and emergency services
February 12, 2024
I went to A&E with a headache and I sat for 7 hours until I was put on a trolley as I said I needed to lie down, after an hour I was told I had to move back to the chairs as they needed the bed. The doctor said I'm discharging you with paracetamol as it's not urgent enough to stay in A&E. I went home but two days later I came back as I knew something wasn't right, again I waited 7 hours to be seen but they wanted to discharge me, this time I said no something isn't right. They sent me for a scan and they found that I had a hemorrhage in my brain and blue lighted me to Preston hospital.
Anonymous

Chorley and South Ribble Hospital

Contact

1257261222

Trust Offices
Preston Road
Chorley
Lancashire
PR7 1PP

Location

CQC Widget


Share this rating