Burnley General Hospital

It is always too hot in here, it breeds germs.

N/a

Sometimes the wait can be about an hour, it depends.
The toilet downstairs was very unclean with tissues all over and both toilets blocked.

Waited since March for treatment because the referral from the optician was lost.

X-ray at Burnley and the results took 4 weeks to get to a referral at Physiotherapy. Staff are all excellent and the treatments worked well.

All been very good.

It's been very good.

Keep up your good work.

I prefer it to Blackburn. I had a very bad experience there and I do not want to go back.

Come every 6 months and sometimes I'm waiting for a long time, maybe a couple of hours. It's not organised to reach maximum efficiency. Could do the regular checks on one dedicated day so all the tests are quick. I have a demanding job which is hard to take time out of and when i have to wait a long time it makes it difficult. I am happy to come here now it's a lot better since they have a dedicated nurse which has improved the treatments.