Burnley General Hospital
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Reviews (158)
Rushed recovery after coming out of theater
Paediatrics/children services
January 31, 2025
My 7 year old daughter had 7 teeth removed yesterday evening. She went into theater at 4:30 and came out around an hour later. This is at the ward 27 which is only a day care ward and shuts at 6pm. Although the staff were fantastic, the timings are unreal for children to wake up, recover and drink something before they can be discharged. My daughter came out at around 5:30pm and was in shock. She was screaming the building down and the sight of blood wasn't helping. She is a very small petite girl who is has anxiety. I felt bad that we were keeping the staff in after they shift had finished and I could tell they needed to go home for other duties. Day care should be opened either until late, or the last patient should go into theater a lot sooner that 4:30 so it gives them time to get out, recover slightly and for the staff to get things done on time. We were very rushed and my daughter was in no fit state to go home so soon.
What a lovely hospital
January 9, 2025
This is how the NHS should be run , car parking fees reasonable with plenty empty spaces,visited urology area 8 , lovely friendly staff , very efficient, professional, worked like clockwork , all tests done on same visit, this was my first visit and my next visit I will be having my procedure done. Thank you very much
Staff rude
Paediatrics/children services
December 23, 2024
Staff very rude
Great care 16 Gynecology
July 19, 2024
I have just spent 10 days as a paitent on ward 16 gynecology, when I was admitted I was extremely anxious and in terrible pain, all the staff on the ward did everything possible to help me, they were patient,kind and empathetic, I also had a lovely visit from the trusts therapy dog Alfie. I honestly don't think I could have recived a better quality of care at such a difficult time.
very good care and service
April 8, 2024
my husband had a heart attack and the hospital staff were incredible with him and me. They were very quick and efficient and i found they were lovely and really caring towards us both.
Excellent pre-operative care but post-op poor
August 13, 2023
Disappointed to receive a follow -up appointment one week post op. where no-one knew why I was there.
Very quick response
July 20, 2023
I fractured my arm last week and was admitted to Accident and emergency at Burnley. They have referred me for surgery next week. They have made sure that I am looked after and have given me good advice on how to look after the fracture. They had a laugh with me about how I got my fracture and made me feel at ease about the situation.
Out of hours were very helpful
Paediatrics/children services
May 4, 2023
I took my child to the out of hours after phoning 111. I was seen by a doctor and they referred us straight to Blackburn hospital for observations without any questions asked. They listened to us and did what they could to ensure that we were given the care that we needed.
ENT
July 4, 2016
Overall my experience was excellent, the only negative was staff shortages. The nurses were very overworked that they actually forgot one of the children on the ward. No-one realised that they had come onto the ward.
Urgent Care
July 4, 2016
I had to wait even though there were no other patients present in the waiting room. When I was seen by the medical staff I found them satisfactory.