Whittle Surgery
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Based on 16 reviews
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Reviews (16)
i feel digitally excluded
June 7, 2023
i am not very good with technology but all the appointments seem to be going online, i ring up and have to wait in a long queue to be told there are no appointments.
I have had to force myself to use technology but im still unsure what im doing and i can see appointments online im not 100 percent sure what to do when im on the app but no-one will help support me with this.
I have had to force myself to use technology but im still unsure what im doing and i can see appointments online im not 100 percent sure what to do when im on the app but no-one will help support me with this.
not happy with the service being provided
June 7, 2023
I am not happy with the service being provided at this surgery.
I ring up in the morning and get put in along waiting list to be put through to quite rude receptionists who put the phone down on you even when they haven't answered your questions.
I ring up in the morning and get put in along waiting list to be put through to quite rude receptionists who put the phone down on you even when they haven't answered your questions.
not happy with the service
June 7, 2023
I am not happy with this surgery, you can never get an appointment.
You can only ring at a certain time in the morning and then when you eventually get through you are told there are no appointments.
You can only ring at a certain time in the morning and then when you eventually get through you are told there are no appointments.
We have had a very good experience
June 7, 2023
We have had a very good experience with this surgery. My relative had cancer and he was able to be at home and this was coordinated with the GP. He received home visits and they service was brilliant.
wait times
January 26, 2023
The wait times are really bad at the moment. Last time i went in for an appointment there was a queue of people outside waiting to book an appointment as they knew they wouldn't get through on the phone which then made the phone line longer as staff were dealing with patients inside the surgery.
Excellent in all respects
January 31, 2016
My wife and I are in our eighties and have a fair share of disabilities. We are treated with respect and due care and attention.