Chorley and South Ribble Hospital

We have had to wait 5 hours when I first came through A&E, other than that it was fine

I waited 8 weeks for an appointment which seemed like a long time and had to go back to work before being seen. I'm self employed so I don't have a choice. I have been given good leaflets

Confusion with the booking, they could not fit me in for three weeks and I have an infection in my bone. The number that they ring on is unassigned so we don't answer because it may be a sales call. We have had waiting times of 5 hours in reception for this department.

The only problem here is the waiting times. I have a disabled badge so I don't struggle with parking

We've been waiting nearly an hour for our appointment

I have parked on a lay by which is a ten minute walk to the hospital because I have fractured my shoulder and I can't reach the ticket button. My previous appointment was pointless. Mr ? was not in attendance that day so I saw someone else but they couldn't do anything. They are not flexible - just get appointment in Preston for example or you have to wait. I think they should get in touch to discuss appointment options because I need to get a lift from family. The bus from Leyland has stopped running.

They just do their job. I waited over an hour last time. We have a disabled badge so we don't struggle with parking

I don't mind waiting because the service is so good

The staff are terrific and really caring

The only problem is the waiting to be seen in the waiting room and booking in appointments