Burnley General Hospital

Staff could be more friendly and approachable. Building could be improved, it's very old. Better decor and cleanliness (the toilets). Food in restaurant very good.

Good staff but need more, including cleaners. Waiting times are okay.

Poor building, very tired and old fashioned. Parking very confusing. Lack of signs. Care very good.

Easy to get appointment but information didn't come with me from Royal Blackburn Hospital, there are communication issues between the two. Waiting times are longer than expected (20 minutes on a quick day). Needs better parking, clearer signs and better hospital maps.

Good hospital, good care and staff. It could be cleaner here, employ more cleaners especially to clean toilets at least three times per day. Blocked toilets are unacceptable.

I began experiencing pain in my arm following breast cancer three years earlier. I was referred to the oncologists and he then referred me on to receive physiotherapy. This took 6 weeks waiting time, upon which, I was told that there was nothing they could do, and was sent back to the oncologist. He apologised for the misdiagnosis which I appreciated, and I was then given a brain scan which showed I had an advanced brain tumor. I am upset that it took so long to get this diagnosis as I don't have much time left and it's sad knowing that I have wasted any of what I do have.

Excellent service. The room is a bit dismal and the hospital. The parking is terrible.

It's been really good. They have looked after me and I know what is going on. The building could be improved.

Treatment wasn't successful because physio left and it was a treatment that needed weekly attention and appointments were 5 weeks between for a while.

It is always too hot in here, it breeds germs.