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Reviews (9)

Very good service

February 22, 2024
I'm happy with my surgery, I can always get an appointment and we always use the pharmacy before we attempt the surgery as we feel that is the best thing to do. The surgery is very good at educating patients about what is needed and where to go for support.
Anonymous

I havent heard much from them

September 11, 2023
I have attended an appointment about my referral and have been told that it keeps being postponed until a later date. I have suffered a lot with problems recently and i feel that they are not very good at letting me know what is happening. I understand that it is not the fault of the surgery but I want an easy way to find out where I stand with my referral.
Michael Thompson

Excellent staff team

August 14, 2023
I think the surgery are awesome, Dr B has been absolutely amazing with me and always answers all my questions. I don't have a problem getting an appointment and if I want to be seen face to face I can.
Anonymous

Reply from The Chorley Surgery

Thank you for your feedback, we strive to provide an excellent service for our patients and we are happy that you feel that your needs are being met.


Provider responded

The doctors and Diabetes Nurses are excellent

August 11, 2023
I have found that the doctors at Chorley Surgery are excellent with patients and families. The Diabetes Nurses are also excellent
Anonymous

Reply from The Chorley Surgery

Thank you for your feedback, we strive to provide an excellent service for our patients.


Provider responded

hard to get an appointment

August 1, 2023
I have been at this surgery for a while now and i really struggle to get an appointment.
I was told by the hospital to write down who my doctor is but i don't know, i rang the surgery to ask them and the receptionist said that they didn't know either. We are supposed to have a registered doctor.
Anonymous

Reply from The Chorley Surgery

Thank you for your feedback, we are sorry to hear that you did not get the information requested, all patients have a registered GP and we will ensure that our staff are aware to give this information out to the patient if they request it.


Provider responded

very good surgery

June 23, 2023
this surgery is very good and always has been, they have changed the phoneline and it is now so much better. They have very good communication with the hospitals which i like.
Anonymous

Reply from The Chorley Surgery

Thank you for your feedback, we strive to provide an excellent service for our patients.


Provider responded

Long wait times on the phone

June 6, 2023
I contacted the surgery the other day to arrange an appointment to see my Dr to have my medication reviewed. I was on hold for 45 minutes without the option for a callback. I was at position 1 fo raround 15 minutes when I had my call answered. I have been trying to make an appointment for some time but it takes so long to get through I dont know what to do. I have to have regular medication reviews and it is getting to be a chore.
Michael Thompson

Reply from The Chorley Surgery

Thank you for your feedback, we are sorry to hear that you have had problems getting through to the surgery. If it is not urgent we do advise to ring later in the day between 5.30-6.30pm, alternatively you can put a non urgent request in via AccuRx on our website and we will respond within 72hours.


Provider responded

very good

April 19, 2023
The service provided by this surgery is very good.
They are great and the nurse practitioners are very caring and kind
Anonymous

Reply from The Chorley Surgery

Thank you for your feedback, we strive to provide an excellent service for our patients.


Provider responded

GP visit

April 26, 2016
n/a
Anonymous

The Chorley Surgery

Contact

01257 513970

The Chorley Surgery
24-26 Gillibrand St
Chorley
Lancashire
PR7 2EJ

Location

CQC Widget


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