not brilliant
My relative had concerns over her health, the doctor wouldn't see her and when he did eventually see her he told her it was down to her age. I had to go with her to get a blood test, we couldn't book the blood test for another 2 weeks and we weren't allowed to go to hospital for the blood test. The blood test showed cancer and only then did the doctor believe us. They have told us we can book appointments via mobile or app but she cant use either of them so its unfair to people who don't use technology. I also put power of attorney in at the doctors surgery to ring me and not her as she is hard of hearing and they still ring her.