good and bad experience, understaffed
The ward in general was good, most of the days the service was good but on one of the days there were people left waiting with no answer from the call button, IV left connected and generally less care given. There were a couple of days where the staff were much more caring and considerate but one day there was a patient on the ward in pain who just couldn't get the help she needed and I think that by the time she actually got the attention of staff she had forgotten why she had buzzed. Percentage wise it was more good than bad but you could tell they were struggling to give the kind of service they wanted to, and there were one or two comments made about how much they were struggling, even when I was admitted the nurse asked the person who brought me across if she was the nurse they had sent over to help.