wait times
My relative had been into preston hospital to have a stoma bag fitted and was put in the discharge lounge for 5 hours waiting for medication and a discharge later. There were many people in the discharge area and it was very full with patients having to stand as there was not enough room for them to sit down. The staff were apologetic and assured the patients that they wouldnt have to wait much longer but there were patients in there that clearly needed support and were being made to wait for hours on end. On the ward she was on she was left with a stoma bag all wired up, she needed the toilet but no-one would help her, she wet the bed twice as she wasn't being given the support she needed. The nurses were all very young and there were a lot of students working whilst my relative was there. I think its the system that isn't working not the poor doctors and nurses who did give the best care they could.