Delays in diagnosis
One group member commented that they had recently visited a Practice Nurse at Rosebank Medical Centre in Lancaster. The member disclosed their worries about their hearing and how it was affecting them. The nurse checked the ears and said they had a hearing deficiency and booked the member in to see the GP. When seen by the GP he gave the same diagnosis. The doctor then referred the member for an appointment with audiology. The group member felt seeing both the nurse and the GP, to be given the same diagnosis was a process that took too long and could have been avoided.