Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:
Keep language appropriate and civil
Don’t mention personal details
Make it relevant to the review.
Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.
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Original feedback for
Peel House Surgery
having to wait over 30 minutes on the phone
Told to go online at 7am by 7.05 am all the appointments have gone.
Told to phone up at 8am waiting on the phone for ages in a queue
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