Waiting 3hours plus at Walk In Centre
I injured my thumb and attended the Ormskirk Walk In Centre on Monday 24th October I was triaged then sent for xray quite quickly 3 hours later I was still waiting so I was so frustrated and angry that I left. I spoke to receptionist before I decided to leave and got told that NHS 111 patients took priority over other people like myself that had just walked in. Therefore the next day 25th Oct I phoned NHS 111 got told to go the walk in centre for 10.30am seen and necessary treatment given. ( This feedback was given at a pop up event the person giving this feedback consented giving this information healthwatch lancashire engagement officer)