Ormskirk District General Hospital

A member of public commented that when they recently visited the Accident & Emergency department at Ormskirk District General Hospital they had to wait 4 hours. They said they did not mind this however there was no indication on the board of how long to wait and there was no reception staff available to ask.

My granddaughter age 4 has had fevers/stomach pain and sickness and this has gone on for a while. On one visit to A&E we had to wait 4 hours. I know about emergency's as I am a past employee of the hospital on the physio department. There was no indication on the board of how long to wait and when I went to ask there was no reception staff. Triage had disappeared and I went looking for someone to help. I found a Doctor and I was polite but he had a go at me for looking at patients notes and reading them when I was not. I was looking for a board which might indicate how long before we got seen.

Staff are very kind and cheerful. Make you feel better and very efficient.

Radiographer was very caring and explained everything. It was quite an intimate ultrasound but it didn't feel embarrassing.

Really helpful

Really friendly service

I have been coming since July 2015 and it's been excellent. Everyone is helpful and friendly. However, waiting times between appointments should be reduced (averages 3 weeks - sometimes longer).

Just had a consultation. Usually not waiting more than 5-10 minutes

Waiting to get home with patient transport sometimes can take a while

My file had been lost when I came for an appointment in late October at Ormskirk (for breathing). I had a scan on my heart. I have put 2 complaints into the hospital but I haven't received a response as yet. Food at Ormskirk hospital is atrocious.