Blood clinic wait times
I have been having regular blood tests for a few years at Minerva and they used to send a blood book and blood form out to you. Now they have changed the way they do things which can be difficult. A few weeks ago I went for a blood test which was just after 8am, I turned up at 7:45 to find a queue had already formed outside. I joined the queue and when the doors open at 8am you have to wait now to book in go and get the blood form then book in the next blood test. I got to my blood test at 8:22 when my appointment was 8:05. The new system doesn't work especially when there are only 2 receptionists on and they are busy enough.