Clitheroe Community Hospital

How to protect yourself at Clitheroe Community Hospital
Why do you need to protect yourself as a patient or a visitor at Clitheroe Hospital? Because patient records are falsified! I shall examine one instance where there is comprehensive evidence of the truth though there are many other instances that could be cited. The nurse in question is [name redacted for privacy] and she wrote a lengthy and legible entry in the Nursing Notes of PG on 1st June 2023 at 20.30 hours covering the period from 16.05 hours. [name redacted for privacy] was obviously not aware that PG’s daughter had been keeping a detailed diary supplemented by WhatsApp updates to family and friends for many months since PG’s daughter had moved in to PG’s house to care for her.
Although [name redacted for privacy] record starts from 16.05 hours, she seems to have been oblivious to the fact that PG’s grand-daughter visited and was still present when PG’s daughter arrived at 17.45. [name redacted for privacy] recording in effect started at 17.45 with a fabricated event involving a balloon which included dialogue by PG’s daughter purporting to mention her brother by name. [name redacted for privacy] had not even bothered to get the brother’s name correct or even close. She then goes into a lengthy entry about PG being agitated for the rest of the visit. The ‘Intentional Rounding’, an hourly check list of the patient, records no agitation that evening. However records from earlier that day mention PG being agitated and record medication being given to calm her down. The reality was that PG ate a soft-boiled egg with toast that her daughter had prepared at PG’s house and then drank some pineapple juice and some coffee. PG then got a bit agitated as she wanted a cigarette so CG and her husband put her in a wheelchair and pushed her round the hospital grounds. They did not have a cigarette for her. PG felt a bit cold round the back of the hospital where it was shaded but once she reached the front door in the sun, she didn’t want to go back to the ward but stayed outside for a while chatting. After she returned to the ward, she played pontoon with her daughter and son-in-law. As it approached time to for them to leave, she became agitated again about wanting a cigarette. None of this is covered in [name redacted for privacy] notes.
Why did [name redacted for privacy] make a false record? Difficult to say: maybe she just wanted to see if she could do it and get away with it. If she had not been detected, would she (did she?) go on to falsify other patients’ records? A kind of Lucy Letby syndrome – you get away with it once so you do it more and more.
Why did she think she could get away with it? Probably because her line manager, the Ward Sister, [name redacted for privacy] was not up to the job, displaying all the hallmarks of someone who has been promoted beyond their ability. This is demonstrated by the lack of any attempt at quality control over the recording on the Ward. Frequent inconsistencies between different parts of the records and errors were ignored. She also ducks potentially challenging situations.
Surely Senior Management at the Hospital Trust would intervene? Unfortunately not. In common with most Senior Managers in the NHS, their instinct is to avoid blame, in this case by putting everything down to ‘poor communication’. Sounds familiar? Same excuse used by the CEO at the Lucy Letby enquiry and as trotted out at many coroners’ hearings. It does at least seem that Wes Streeting as Secretary of State is aware of the problems and keen to bring change.
So, how can you protect yourself and your loved ones? Firstly, make sure that everyone has in place a Lasting Power of Attorney for Health and Welfare. The process for getting one takes a few months so you need to apply now. It does not solve everything but makes health professionals far more wary of behaving inappropriately.
Secondly, make sure that you record all interactions with health professionals. A timed diary will suffice but remember that mobile phones have sound and video recording potential.
Thirdly check the records being kept on you.
Finally request your complete records when discharged – you might be in for some big surprises.
Hopefully, this will keep you and/or your loved ones safer.

Supportive staff. great advice to help recovery. Great local service.

Had a appointment with a doctor She was very rude very dismissive Arrogant and talked to me as if she was god . Didnt get a chance to ask on question appalling .

Not happy with the way I was treated. I did not go to the computer check-in I went straight to reception and got told to sit down. I waited for about twenty minutes after my appointment and still hadn’t been called in so I went to reception to tell them. They booked me in then and I went in ten minutes later. Computer check-in is not good for older people. When I ask for help I was advised to go online, it’s not good enough.

Besides parking it's all good

Car park not big enough. Had to park on main road. Would like the cafe to be open during visiting times - there is a machine but need correct change.
This couple were visiting an inpatient. They said that their relative was hospitalised due to sudden withdrawal of core services in the home.

This lady has dementia. She had a friend with her.
The survey was not finished as she was called for her appointment.
She commented that she had waited for a long time at Blackburn hospital but not here.

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