Clitheroe Community Hospital

Not happy with the way I was treated. I did not go to the computer check-in I went straight to reception and got told to sit down. I waited for about twenty minutes after my appointment and still hadn’t been called in so I went to reception to tell them. They booked me in then and I went in ten minutes later. Computer check-in is not good for older people. When I ask for help I was advised to go online, it’s not good enough.

Besides parking it's all good

Car park not big enough. Had to park on main road. Would like the cafe to be open during visiting times - there is a machine but need correct change.
This couple were visiting an inpatient. They said that their relative was hospitalised due to sudden withdrawal of core services in the home.

This lady has dementia. She had a friend with her.
The survey was not finished as she was called for her appointment.
She commented that she had waited for a long time at Blackburn hospital but not here.

N/A

N/A

N/A

Not enough car parking.

Staff always smiling and good

The waiting times last week for a scan were terrible. We were waiting nearly an hour to be seen.