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Reviews (11)

Booking appointments

April 23, 2024
when you ring this surgery you cant book more than one appointment. I rang for me and my child and they said i could only book for one of us and id need to ring back to make an appointment. Obviously i chose my child over myself, but i put the phone down and rang back and they said all the appointments had gone so i needed to call back tomorrow.
Anonymous

getting an appointment

April 23, 2024
my husband wasnt feeling very well so i rang the doctors and they told me i could only get an appointment in a weeks time. We did get seen a week later and they referred him for a scan but they said this would be around a 2 month wait but nothing in the meantime to help support him.
Anonymous

Not happy with the service at the moment

October 13, 2023
I am not happy with this gp at the moment. It did improve but I can no longer get appointments and the staff can be quite rude at times. They have a acronym on the wall that says OFRA which is openness, fairness, respect and accountability. I don't believe this surgery stands by its motto.
Anonymous

Drs phone call appt no one phoned

May 3, 2023
Had a Drs phone call appt booked in - no one phoned. Phoned surgery no explanation given why this had happened. A doctor did eventually phone but not the one who the call was originally booked in for.
Anonymous

Reply from ISSA Medical Centre - Dr Z H Patel

Good Morning,

I am sorry to hear of the issue you have reported. Please contact myself on 01772 253554 and ask for Stephanie to discuss this further.

Many thanks.


Provider responded

prescription concerns

May 2, 2023
the doctors surgery have now changed the way they do prescriptions but it isn't working. They mess up the prescriptions every time even though it is a repeat prescription.
I have to ring several times to see if my prescription is ready and correct. Then when i go to pick up my prescription it is wrong and its what has been sent through to the pharmacist.
Anonymous

Reply from ISSA Medical Centre - Dr Z H Patel

Good Morning,

I am sorry to hear of the issues you have reported. Please contact myself on 01772 253554 and ask for Stephanie to discuss this further. Repeat prescriptions can be ordered and tracked online if you would like to discuss this alternative method of requesting.

Many thanks.


Provider responded

language barrier

May 2, 2023
when I last attended the surgery i was given a new doctor who was polish and couldn't speak a lot of English. The doctor had to call someone to help understand what I was saying. I know a few people complained to reception whilst I was there but they didn't seem to understand the severity of hiring a doctor who doesn't have sufficient English to understand the patients.
Anonymous

Reply from ISSA Medical Centre - Dr Z H Patel

Good Morning,

I am sorry to hear of the issues you have reported. Please contact myself on 01772 253554 and ask for Stephanie to discuss this further.

Many thanks.


Provider responded

Not very supportive

April 4, 2023
I have to travel to this doctors now that they have taken the one away in Plungington and its not very good.
You cant get an appointment and the staff are not very helpful
Anonymous

Reply from ISSA Medical Centre - Dr Z H Patel

Good Morning,

I am sorry to hear of the issues you have reported. Please contact myself on 01772 253554 and ask for Stephanie to discuss this further.

Many thanks.


Provider responded

GP Appointment

October 29, 2015
Dr Dasu is really good and very caring and is always smiling.
Ilyas Patel

Dr Patel

July 30, 2015
A great surgery, only spoilt by waiting times and answer time phone or getting an appointment - more staff maybe.
info

NA

July 30, 2015
Dr Davis was really good with my daughter and made her smile when treating her.
info

ISSA Medical Centre - Dr Z H Patel

Contact

01772798122

73 St Gregory Road
Deepdale
Preston
Lancashire
PR1 6YA

Location

CQC Widget


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