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Reviews (6)

Good staff but appointments aren't good

March 4, 2024
We went for a blood pressure check at the doctors and they said i needed a blood test but they couldn't do it there and then and would need to book in again for another appointment. You'd think if the doctors ring you for an annual check you'd think they would put time in for a possible blood test. I feel this is a massive waste of NHS time and resources when it could have just been done there and then.
Anonymous

Reply from Coppull Medical Practice

I can understand your frustration with regards to your blood test. Unfortunately, we can only take blood tests at certain times as they have to be collected by a pathology courier. It may have been that your appointment was outside of this timeframe. Also, we do have a dedicated phlebotomy clinic for blood testing. Our nurses do not always have capacity to take blood tests if you are attending for something else.


Provider responded

hard to get an appointment

March 4, 2024
I am really struggling with appointment booking. I ring in the morning and i have no idea how to book. They have sent out a text saying you can book online but I'm not very tech savvy. It does say call us and we can help you with boking online but I feel that defeats the object as my preference is to call and get an appointment.
Anonymous

Difficult to get an appointment

March 4, 2024
I've been with Coppull surgery for some time and its so hard getting an appointment, i ring at the time the phone lines open but this doesn't make a difference i can be on hold for around 20 minutes.
Anonymous

very good surgery

March 4, 2024
this surgery is great, i cant fault them at all, you always get an appointment, the staff are lovely and you are always seen and treated effectively.
Anonymous

Very happy with my surgery

March 4, 2024
I cant fault my surgery at all. They are great and know the patients by name which gives it that extra little touch. I always like seeing the nurse she is very lovely and supportive. The only gripe i have is that they have started asking patients to complete online forms before they attend their appointment but i don't like that but unsure if that is something they are rolling out.
Anonymous

Very good service

October 31, 2023
I can always get an appointment at this practice, the staff are lovely and caring. I always get an appointment on the day for my children.
Anonymous

Coppull Medical Practice

Contact

1257791216

Acreswood Surgery
5 Acreswood Close, Coppull
Chorley
Lancashire
PR7 5EN

Location

CQC Widget


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