Calderstones
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Based on 43 reviews
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Reviews (43)
3 West Drive
May 13, 2015
The care I have received has been good. It's set me to where I am and back in the community. If you make appointments before Wednesday you see Dr otherwise the Wednesday after. Some food can be alright and sometimes food comes burnt but it has improved over last few weeks.
Maplewood 3
May 13, 2015
Not many staff and have been assaulted 4 times by other clients. I think it is due to lack of staff.
Dirty in Maplewood. Food not very nice - its not done right and is not enough.
Dirty in Maplewood. Food not very nice - its not done right and is not enough.
Maplewood 1 Newton
May 8, 2015
Better quality of food and food choices
Maplewood
May 8, 2015
Some staff caring, some not. Maplewood food is cold when it gets to us - unpleasant to look at / greasy. Bank staff are a problem.
Mitton Road
May 8, 2015
We need more staff for protection. Staff getting assaulted as there aren't enough staff. Feel staff getting fed up due to poor publicity. Feel restraint. Should be encouraged due to challenging environment. Feels main issue is low staffing but can't get the staff. Agency staff are not allowed to restrain.
2 West Drive
May 8, 2015
Lots of improvements have been made. Used to live at two different units which were not as good.
1 North Lodge Lancaster
May 8, 2015
Written documents could be in bigger font so to read easier
Staff Problems
April 9, 2015
Some staff are excellent but some come in and just to do a job
Huge improvements except for the food
April 9, 2015
I have been here for 20 years. The poor experience overall is due to bad staff. There was a lot of problems with communicating with clients - bad attitudes. The quality of treatment is much better now. The food is poor - not cooked properly, it's the same food every week and it's cold
Overall very good
April 9, 2015
Some of the clients don't pull their weight and wash up after themselves. The food is cold when it arrives, but there is loads of choice especially now because I'm eating healthily