Royal Lancaster Infirmary

Slipped and banged my head against the floor and was bleeding very heavily.
Got rushed to the A&E and the reception booked me in.
As I kept fainting my partner tried to ask nurses for help, they were very rude and no one helped me.
The attitude of the nurses was unacceptable.
When seen by the doctor he asked why I was not rushed in and i explained that we did complain but nurses were not helpful.
I am 73 years old and this kind of thing should not be happening.
The nurses need to have some training.

Once I've got an appointment with my GP the appointment to start my treatment came very quickly. We have a very good NHS in Lancaster and Morecambe, the only people moan about our NHS are the ones who moan about everything.

All the staff were caring, helpful and friendly. The ward was clean as were the toilets.