Worden Medical Centre
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Based on 11 reviews
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Reviews (11)
communication with patients
June 5, 2024
my dad cant use technology but when he rings for an appointment they tell him to go online. They don't support him at all with this, it is a constant battle.
appointment booking
June 5, 2024
when you ring the surgery you are told to use the app to book appointments and they will come live at 8am. you go on the app at 8am and there are no appointments. so you ring to book an appointment and they told me to go online, i told them i had done and they just said well there's no appointments left.
Exceptional surgery
November 20, 2023
This surgery is exceptional I can't fault them at all. We've been with them over a year now and never struggle to make an appointment and the care is lovely.
Very happy with this surgery
October 13, 2023
I am very happy with this surgery.they call me for yearly check ups and reviews of my medication. I feel I can get an appointment if I need one and the staff are very friendly.
Good app
August 22, 2023
I use the app to get an appointment as it is better than phoning up. You have to ring up at 8 to get an appointment but I use their app and never have any problems. Its not the MyGp app, they have their own.
Can always get an appointment
August 22, 2023
It is easy to get an appointment and its always a good experience
really hard to get an appointment
August 1, 2023
It is so hard to get an appointment here, i really struggle and then get told to ring back tomorrow. I rang last week and they told me to go to the pharmacy so i did but they said i need a doctors appointment. so i rang the surgery back and they said its the pharmacies job and not ours.
Told to go to A&E as no appointments
May 26, 2023
I was having some health problems and tried to make an appointment but told to go to A&E as couldn't get in to see GP
Professional and personal
January 26, 2023
When visiting the surgery the receptionists were very efficient and helpful, the clinicians appeared to know why you had come and were helpful and friendly.
To get an appointment it was necessary to visit rather than phone. There was a reluctance to see patients face to face rather than phone,
To get an appointment it was necessary to visit rather than phone. There was a reluctance to see patients face to face rather than phone,
Breast cancer diagnosis and after care
January 26, 2023
From finding a lump to being referred less than 48 hours very quick and responsive, mid covid lock down. I regularly get my bloods done, prescription re ordered and ongoing treatment from the nurses. All the staff including reception are polite friendly and professional.