Roslea Surgery

If you don't ring before 8:10am you cant get an appointment. They lost paperwork of mine once and filed it away instead of scanning it.
I went for an appointment and they didn't call my name loud enough so i missed the appointment. I was told it was my fault even though i was sat waiting for my appointment in the waiting area.
I have to call to see if referrals have gone through as most of the time they haven't and i have to chase them up.
I don't have the same doctor all the time and this can be frustrating as the doctors only look at your last appointments to see what you came in for and presume its something to do with that. Your doctor knows you and your past.
The only good thing about this surgery is the doctors all have specialisms and it is published to all the patients what doctor has what.

Staff very helpful. I get up early and go to get an appointment if I need one.

The GP saw me on time and all staff were welcoming and friendly. One issue is the appointment system. The only way to book an appointment is to phone on the day. This makes it tricky for work as I am only able to know when my appointment is on the day. I have also struggled to get an appointment in the past as all appointments have been taken for the day, meaning I have to call back and try again the following morning.