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Reviews (13)

On average not very good

December 30, 2024
Some doctors do not take time to listen to you and often made me feel foolish for even asking a question! Having said that you do get empathetic doctors but those are the rare ones.
Anonymous

Do not listen to anything you tell them

August 30, 2024
Very bad doctors no way professional at all , don't listen and don't want to help with your problems...why are they even doctors? Receptionist are very rude, I've seen them on numerous occasions ignoring the phone because there too busy gossiping they don't have the time too take patients calls...the worse gp surgery I've been too.
Anonymous

very good surgery

March 12, 2024
i changed surgeries as i had a bad experience with the one i was at and now i have moved i cant fault them. I asked if someone could come to my house and they sent the paramedic out who recognised my relative and was shocked at how he looked. The old surgery haven't sent over any records to the new surgery but they have taken this in their stride and really supported my relative. They are excellent.
Anonymous

Very good surgery

December 4, 2023
I attend Roslea Surgery and I can't complain at all. I have Doctor Alexander and I get him every time. I use the My GP app and find it fine to use, I never have any problems at this surgery.
Anonymous

Staffing and communication

November 8, 2023
It is very hard to get an appointment at this surgery. The receptionists can be quite rude at times and don't always listen. I am not very tech savvy and they are always pushing me to use it to book appointments. I don't feel they always listen and this can be very difficult.
Anonymous

Not very good

November 8, 2023
My relative has to take regular medication and the surgery wont' help her do this via the phone or face to face. They ask her to do it online and it really upsets her. She's had a lot of health problems and she can't manage technology, they don't put anything in place to help and support her.
Anonymous

prescription changes

August 29, 2023
I have been attending this surgery for some time and had a few issues but nothing too big. They have now made it very difficult to order prescriptions. you are now no longer allowed to ring for a prescription. You can only do it via the app which I don't have access to or take it into the pharmacy yourself. but that's not good either because you drop it off and they say it needs to be 48 hours so you have to leave and go back, there must be an easier way.
Anonymous

Really dont listen to you

August 29, 2023
My friend has power of attorney over their relative and has been ordering prescriptions for them for years. All of a sudden they are receiving phone calls saying they want to speak to the person. The person doesn't have the capacity to talk and cant agree to medication that's why a power of attorney is in place.
Anonymous

Reception staff and doctors are not helpful

August 29, 2023
I am not happy with this surgery, the reception staff are not very helpful or supportive when you speak to them on the phone or in person.
I also feel that the doctors don't put prescriptions through on time and it makes the patients wait.
Anonymous

Very bad with communication

August 29, 2023
I was referred to a surgeon in Preston and when I turned up they thought it was a different part of my body and not the one they had put in their notes. I find the doctors just don't listen to you and don't look into what the problem is. I feel doctors should double check before they send referrals.
Anonymous

Roslea Surgery

Contact

01772339733

51 Station Road
Bamber Bridge
Preston
Lancashire
PR5 6PE

Location

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