Renacres Hospital

There's nowhere to leave your clothes once you get undressed - no lockers. I could have done with a shower after the procedure as I felt I needed one. The staff had cleaned me but I would have preferred to have had a shower myself and there are facilities available for a shower too. I was told to leave my shoes and socks on. It would help if the hospital had said I could bring some slippers instead and a nightgown too. Three other people said the same thing to me. Also somewhere to store your clothes would help.

Waited over an hour from my appointment time. The only explanation I was given was that they were running late. Improve waiting times

I think Renacres is wonderful. Staff have been helpful explaining everything. They are friendly. I was put at ease. I can't fault it at all. I have recommended the hospital to other people.

Had a blood test today. It stung more than usual. It hasn't hurt when I have had blood tests previously.

It's getting more crowded in the waiting area. There are more and more people coming. The computer system has been down on a few occasions on main reception. Can the hospital not get it sorted.

Didn't have to wait. Well looked after. Didn't hurt me.

N/A

90 mins wait, but I wait that long in the hospital.

N/A

I was offered a cup of tea and a biscuit which was served in a plastic cup. But I don't like plastic cups.