Fatima Health Centre

Staff were really lovely and welcoming even regarding some of the more private issues

I am a registered nurse who works within the Fatima Health Centre. I live in Blackpool and needed to register as a temporary patient in Preston due to a very painful ear infection which started whilst I was at work and I didn’t want to travel back to Blackpool mid shift. I first visited Lytham Road Surgery who said they were unable to help me even though I work for the NHS and within the same building. I then visited Issa Medical. The receptionist Amber was absolutely lovely very welcoming and helpful. Amber registered me as a temporary patient and I was seen by a fantastic doctor within 20 minutes of arriving and treated with antibiotics. Thank you Issa for seeing me so promptly, sorting my problem and pain and saving me a trip back to Blackpool.

you ring in the morning and always get an appointment either that day or a few days later. the staff are lovely and the doctors are great, i was invited to the health mela and i think its brilliant.

Faz your receptionist was a credit too fatima house so kind and helpful

this surgery is very good, the prescription line is brilliant, you ring no concerns and you can have your prescription within 24 hours.

i waited for such a long time for physio support from this GP even though they are within the same building. I wasn't told how long the wait was going to be and i became very frustrated. I did eventually get to see the physio and they were incredible with me. But communication whilst waiting would have been good.

Farida Karim provides a great level of care . Shia is professional, knowledgeable and ensures understanding. Really helped my taking responsibility for my pre diabetic condition. Great all reins service , reception and paramedics.

The team at Fatima centre are great . I particularly feel the professional quality of service offered by Farida Karim has reassured me and helped me to take control if my pre diabetic state . She combines a knowledge with gentle encouragement and has assisted me to take control of my health outcomes. My contact with receptionist and with Paramedic Heather has been great .

Daughter been ill recently. Dr P has been thorough in his investigations and at last think we may be getting some answers to why is feeling so unwell. A true professional.

Firstly, the receptionist was so kind and helpful. She is absoultley amazing. However, the healthcare professional I saw was unbelivebly rude and unkind. I was really taken a back by how awful she was speaking to me. She had read my notes from a previous appointment in which I had been unable to provide a urine sample due to extreme anxiety and had she spent 30 seconds speaking to me she would have understood this and I had explained I would be happy to just have the implant removed instead. However, she proceeded to speak to me like I was an idiot and with such a nasty attitude it made me feel so awful in a situation that I already found difficult. I really hope she was just having a bad day and this is not normal.