A GP Enter and View project was undertaken to explore patient experiences of booking appointments and the care they receive. Staff feedback was also collected to explore what solutions that surgeries were employing to meet demand. 

26/04/2023
By Healthwatch Lancashire
Project Reports

Visits were conducted between November 14th 2022 and February 7th 2023. In total, six GP practices were visited by Healthwatch Lancashire Representatives. During this project Healthwatch engaged with 117 people through face-to-face discussions or completion of written responses. Feedback from our Feedback Centre was also included and used to inform our analysis of findings. 

Read the full report here.


GP Enter and View: Summary Report Download File (pdf 1.02 MB)

Related Reports

Day Services for Adults with Learning Disabilities: Summary Report

An Enter and View project was undertaken focusing on Lancashire day services for adults with learning disabilities and other neurological disorders, in order to provide the experiences and views of those using day services funded by Lancashire County Council.

 

Project Reports Enter and View
Read More

Engaging with hospital outpatients regarding remote consultations

In light of the Covid-19 pandemic, we understand the move to more remote and digital options happened at speed, with quick decisions being made in light of national guidance from NHS England.

Project Reports
Read More

‘Emergency Care’: patient insights and experience

This report has been produced by Healthwatch Together, who have engaged with members of the public across Lancashire and South Cumbria to understand patient experience and presentation at Emergency Departments, Urgent Treatment Centres and Walk-In Centres.

The primary focus of this engagement was to support Lancashire and South Cumbria Health and Care Partnership with winter planning, messaging and communication.

Project Reports
Read More