Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

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Original feedback for

Whittle Surgery


Cleanliness and hygiene

i was asked by my gp to pick up a blood pressure machine from them to monitor my blood pressure over several days. i went to pick up the blood pressure machine and i told them can i have a small as i am only small myself. when i got home the box it was in was all battered and broken, there were used tissues in the box, the blood pressure machine was an extra large and the thing that goes round your arm was disgusting and full of hairs. i immediately took it back and they said they would sort it and ring me but no one ever did.