Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Whittle Surgery


communication with patients

i don't feel listened to by my doctors at all. i ring for an appointment and they are very quick to pass me off to a nurse or the pharmacy but never let me see a doctor. i went to the pharmacy last time they told me and the pharmacy said no you need a doctor. i rang and they said we cant give you a doctor well give you the nurse but then the nurse couldn't help me either. there was no explanation as to why we are seeing these people. an explanation would be nice.