Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

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Original feedback for

Whittle Surgery


staffing concerns

one receptionist at this surgery has no empathy what so ever. i feel we are inconveniencing them whenever we go in or ring. The doctor on the other hand i cant complain he has been amazing with my relative and i cant fault him at all. There are some younger receptionists that are lovely as well.