Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep language appropriate and civil
  • Don’t mention personal details
  • Make it relevant to the review.

Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

Your reply

* Required fields

Original feedback for

Whittle Surgery


Online triage concerns

my surgery has gone to total triage which is great if you are good with technology which i am not. you now need to order prescriptions via the app which again isn't good for patients who don't have access. i feel if you are not good with technology you are just left with no support or help.