Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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  • Make it relevant to the review.

Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

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Original feedback for

West Strand House Community Mental Health Team - Lancashire & South Cumbria Foundation Trust


Terrible

Very poor service, Been passed from pillar to post with different teams within the service for over a year. No actual help or support just stuck me on medication that’s making me worse. For two days i’ve been ringing to tell them i’m not coping on my meds and suprise suprise they don’t answer.