Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep language appropriate and civil
  • Don’t mention personal details
  • Make it relevant to the review.

Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

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Original feedback for

Val Hughes Opticians


Brilliant service

I went for an eye appointment and they found a cyst on my eye. They immediately referred me to community health eye clinic in Fulwood and within 10 days I had been seen, had my operation and had a check up brilliant service.