The Park Medical Practice
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Based on 7 reviews
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Reviews (7)
prescription problems
April 23, 2024
i tried to call for my prescription last week and i was on hold for 40 minutes just to get a repeat prescription. They know i am not good with technology so i cant order through the app but 40 minutes is crazy.
communication with patients
April 23, 2024
i used to attend Geoffrey street health centre and the doctors there were amazing you used to go in and they looked at you as a whole. We got transferred to Park View Medical and now i feel the doctors don't have time for you. if i have two problems they wont deal with it and its hard to get to the medical practice so i dont understand why they cant see you for two things there and then.
brilliant surgery
April 23, 2024
i had a frozen shoulder for 10 months and this surgery helped me massively. they sent me for tests and scans and got it sorted very quickly and efficiently.
travel is difficult
April 23, 2024
we lost our gp when Geoffrey street medical practice had no doctors. we weren't told as patients that we had to move and we only found out when we had to make an appointment. No letter or explanation we were just told there were no doctors and you now have to move to park medical. well this is quite some distance and not as easy for us to get to.
communication with patients
April 17, 2024
i got a text saying please ring today as you need to book in for a blood pressure check, i rang as soon as i received the text. i was 16th in the queue and when they did answer they said they had no appointments and to ring back tomorrow. i didnt think this was a routine appointment and thought this was separate to a normal ring in the morning appointment.
cant get through
March 2, 2023
It is so hard to get through to the practice, im always on hold and then cant get an appointment. They tell me to go online but im not tech savy.
Receptionist rude.
October 7, 2015
Receptionist was rude, never got an appointment, told that there was a waiting list - 21 days. Had to move as I've had enough.