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Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

St Raphael's Dental Practice Limited



Might as well be trash….

When I started my treatment at St Raphael’s I would have happily given them a 5 star review. Small practice that were willing to do what was best for patient. Due to having a butcher for a dentist as a child, I cry even ringing for an appointment! I also will not willingly make an appointment or check up. I won’t bore you with details until 2021 amazing! After that I have been made to feel like a burden and if I dare make a phone call, well let’s just say private money obviously pays. I do not make appointments due to fear so my husband was dealing with everything (in my notes etc) he rang to request an appointment that I have avoided for 5 months the delightful (dragon) lady told him I was no longer a part of the practice and she couldn’t speak to him I had to do it myself, I was in same room so offered she declined and said I need to speak to someone first cos she can’t come here?! Received a phone call a few hours later to return my message, (that i never left) I ask, why I wasn’t a client, oh no that’s not the case we can’t recruit a dentist but we will put you on a list

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