Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

St Fillan\'s Medical Centre


communication with patients

we have to get an appointment online via the triage system now which isnt accessible to all patients. my relative got diagnosed with dementia around 3-4 years ago now and i have to ring the surgery for reviews on their medication. you'd think they would ring me and book in a review. they have been taken off medication due to a recent hospital trip and they need to go back on it but they havent reviewed them yet. shouldnt all patients who have a diagnosis get a yearly review anyway?