Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep language appropriate and civil
  • Don’t mention personal details
  • Make it relevant to the review.

Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

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Original feedback for

Specsavers - Leyland


They really looked after me.

I attended the opticians after being reminded that I was late for my bi-annual check. I was a bit apprehensive after having a bad experience at another store but I went here as it was close to my home. I was immediately reassured that this was a better place to be. I was looked after and offered an OCT examination on my eyes which would pick up extra issues with my eyes. I was seen by a lovely optician who was very helpful and allayed my concerns about the status of my eyes. They made sure that the prescription was accurate and payed attention to the small details. I was very impressed with the service.