A&E Extremely poor service and care
Southport A&E. Nurses, reception & cleaners good. Drs and service delivery from them very poor. Drs conspicuous by their absence. They were hardly visible and kept disappearing for hours on end. Waited 11 hours to be seen by Dr but waiting was not the main problem but the lack of visibility and efficiency when I was finally seen. Dr did not seem medically knowledgeable or competent. I asked for a copy of my bloods report and was told by the Dr that he had no printer. When I asked if he could get someone else to print he asked but was told it wasn’t possible. It wasn’t even that busy during the overnight period with low numbers waiting. It was all very strange. The rooms used by the drs were empty with the doors open for long periods. A Dr would appear after long absences see a patient or two literally, then completely disappear for long periods. I wondered about how this was all being managed and whether despite policies and procedures there was a very poor culture. Please for the sake of those who don’t speak up can you look into this as a matter of urgency. I would avoid ever going there again. Thank you.