Southport & Formby District General Hospital

I went to a&e as i had fallen and hurt both ankles, my friend had to drive me, we got there and couldn't park so she had to drop me off but i couldn't walk. we ended up getting a member of staff to wheel me to the a&e department. The travel from the drop off point to the a&e department is awful, the path is not level and its not a pleasant experience being pushed on there. When i got in the nurses were brilliant and helpful. The doctor sent me for an x-ray and told me there was nothing on my x-ray and i could leave with crutches. I told him i couldn't weight bare on any foot and he told me to practice and i needed to leave. I ended up being pushed back out on a wheelchair as i couldn't walk. I got home and couldn't believe what they had said about walking on them. I rang my doctor the day after and had a phone call with them, they asked if i had been called by the hospital and i said no why. The doctor told me they could see my x-ray and i had a fracture in one foot and clear damage to the other foot and not to walk on it. I tried ringing a&e back but they wouldnt entertain my concern and just said stay off your feet and start walking when you feel it is right to do so. I feel at Southport Hospital you are rushed in and out without looking at things properly.

My relative was in this hospital and I am their carer. I didn't feel as a carer I was supported or being communicated with enough. I struggled alot and I didn't feel the nurses or doctors were very helpful. More support for carers would be good.

i had a very bad experience of Southport hospital, i got taken to a&e and was told i needed to be seen by the surgeon before i left. i was told i had to be discharged as there were not enough beds and the surgeon would be in contact.
I got a letter a week later saying that i had discharged myself and i had chosen not to see the surgeon whilst i was there. They then sent me an appointment that i showed up for and i was rudely told there was no appointment and it had been cancelled, but they couldn't tell me who had cancelled it and why it had been cancelled.
I got a phone call from the surgeons secretary who was very rude and unhelpful who said that i had my appointment cancelled and she would book me back in but it would be a long wait. I eventually had to go to my GP in order to talk to the hospital as they wouldn't listen to me.
I was then told i would have to get a blood test so i showed up and i was then told that it hadn't been booked in and they didn't have my blood form so i had to ring another number in order to sort my bloods before i could see the surgeon.

I have had a good experience within the respiratory clinic at the hospital but I've been on a waiting list since last August and I am still waiting.

I just received a compliment slip saying i need to make a blood test as soon as possible to check my cholesterol levels. as a result of medication that i had been taking for over three years. Should this not have been on an official letter. i had to phone up to find out if this was true.

One group member commented about Southport & Formby District General Hospital.
They said they had to wait five hours to be seen in A&E with a long wait in the
corridor. When discharged they were unhappy, as they had not got a diagnosis but
were sent home.

One group member commented about the excellent service provided by the
Chemotherapy ward at Southport & Formby District General Hospital.

I was an inpatient on Ward 14B at Southport Hospital in early September 2015. I was admitted for a fortnight. Staff were uncaring at Southport hospital and didn't listen. Food at Southport hospital is atrocious.

Waited 4 hours / quite serious why we were attending. He was rated as high priority but he was sat in a wheelchair for 4 hours. Triage was prompt. Waiting room was filthy, drinks machine over spilt, smelt, floors were filthy. My son is a welder and he had no sight and was in a lot of pain. Staff were very apologetic. Not enough doctors. I wouldn't take my son back to Southport A & E, I would use Wigan.

Saved my life, can not say enough of the hospital.