Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep language appropriate and civil
  • Don’t mention personal details
  • Make it relevant to the review.

Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

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Original feedback for

Royal Preston Hospital


Physiotherapy Department

I was very satisfied with my appointment, it was excellent. They were very informative and the staff were very nice. It has taken me a long time to get a referral here from my GP but I am very happy with the service now I have been seen.