Oral and Maxillo-Facial Clinic
I had a review appointment with my consultant Mr. Edwards at 10am following a minor operation on 11.11.15 and subsequent pain following my operation. I was kept waiting for almost 2 hours (in pain) before I was seen. I was also not seen by Mr Edwards as there had been some mix up. The doctor who I was seen by did not introduce himself nor did the 2 members of staff who were in the treatment room with me. I was sent for an x-ray and on my return was told that I did not have an infection. What I had was "dry socket". the area was cleaned and some antiseptic paste was applied. However, it was not explained to me what it was. It provided temporary relief for a few hours and then the pain returned. I wasn't told how long the "dry socket " was expected to last. I am very disappointed with the department and have been in excruciating pain on and off for over a week. Such side effects ought to have been explained. I am also disappointed that staff failed to introduce themselves