Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep language appropriate and civil
  • Don’t mention personal details
  • Make it relevant to the review.

Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

Your reply

* Required fields

Original feedback for

Royal Preston Hospital


ENT

The department is a bit small. Over 2 hours wait from my appointment time. I would rate this as minus 1. Clinic was good. Staff were nice and apologetic. All the doctors were brilliant. However, there were not enough seats for the number of people that were there. There was a lot of people stood up. Improvements - reduce waiting time and increase seating. A young man was waiting two and a half hours.