Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep language appropriate and civil
  • Don’t mention personal details
  • Make it relevant to the review.

Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

Your reply

* Required fields

Original feedback for

Royal Preston Hospital


Eye Clinic

9.30 appointment - I was seen at 11am. I didn't receive drops until almost 11am. There seems to be more staff and less patients so I can't understand the delay. I have also been here for 7.30am and not been seen until 11am. Reduce waiting time.