Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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  • Make it relevant to the review.

Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

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Original feedback for

Royal Preston Hospital


Eye clinic

8.30am appointment. There's always a long wait but I'm used to it. I was seen at 9.00am and then I had to wait until 9.50 to be seen again. There's a delay in waiting for my prescription at the pharmacy.